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Job Vacancy Announcement Detail

Employer: Venture Trans Corp
DBA: Budget Car Rental
Address: PMB 699 BOX 100001
Dandan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-234-8232
Contact Venture Trans Corp via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 2
Number of Openings Currently Available 2
Specific Worksite location: Car Rental Location, Saipan International Airport, Saipan MP 96950
Job Classification: Sales and Related Occupations
Job Title: Rental Sales Agent
Announcement Number: 20-02-81856
Job Classification: Sales and Related Occupations
Opening Date: 2/10/2020
Closing Date: 3/2/2020
Salary Range: $7.31 to $7.31 / Hourly
Job Title: Rental Sales Agent
Job Duties: The Rental Agent is an essential member of the frontline sales force acting as the brand ambassador, providing fast and efficient, and the most valued experience to our customers. Key responsibilities and accountabilities require each rental agent to interact with customers interested in renting various vehicles. Rental Agents must prepare all rental and return documents accurately, qualify customers using company rental requirement guidelines, and review all rental parameters with each client. Employees may also prove responsible for general customer service, including answering phones, resolving any issues that may arise, and offering optional products to enhance and meet customer expectations and needs. In some cases, they may also be responsible for ensuring the cars are clean, full of gas and ready for the next customer. Additional responsibilities include; Effective communication to offer products and service to enhance the customer’s travel experience. Strong emphasis on selling and revenue maximization on optional produces such as, but not limited to, options to waive customer’s responsibility of damage, fuel options, roadside assistance and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Provide first class customer service by managing the rentals and returns process. Qualify and process customer rentals with accuracy and attention to detail. Drive continuous improvement by communicating customer feedback to the team and engaging in action planning to improve operational performance and customer satisfaction. Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. Resolve customer issues and concerns professionally using effective customer service techniques. Help with customer complaints when Manager is not immediately available.
High School Diploma Required? Yes
Qualification Requirements: A minimum of one year of sales or customer service and office administration experience in a high volume or service-oriented environment. Passion for customer service; patience and the ability to remain calm in stressful situations; ability to accept criticism and work well under pressure; ability to enjoy working with other people; ability to be thorough and pay attention to detail. Motivated to achieve higher standards and exceed targeted goals. Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other Languages are encouraged to apply. Have strong competitive drive and confidence to work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Show a high level of ownership, accountability and initiative. Positive attitude; proactive; quick learner. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions and stand for long periods of time. Effective interpersonal skills; team player; excellent oral communication; dependable and reliable; organized; easily adapts to new changes; analytical; efficient and energetic; hardworking; high level of integrity. Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment. Sales driven, self-motivated, personable and dependable. Valid/unexpired driver’s license. Please note that the work schedule will be divided into three shifts and be assigned among the workers as follows: morning shift - 8:00AM to 5:00PM mid shift - 2:00PM to 11:00PM and graveyard shift - 11:00PM to 8:00AM
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: bi-weekly
Overtime Available: Yes
Overtime Rate: $10.97
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Employer will make all deductions from the worker's paycheck as required by law such as Withholding Tax and FICA
Required tools, supplies and Equipment to be provided: Employer will provide to the worker without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned, in accordance with 20 CFR 655.423(k)
Anticipated starting date of employment: 5/1/2020
Anticipated closing date of employment: 4/30/2021
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: n/a
Fringe Benefits: none
Comments: This job opportunity is for a temporary, full-time position for two (2) Rental Sales Agent. The workdays will be from Monday to Sunday with two (2) days off, work hours will be at least 8 hours per day. Workers will be working one of three shifts per day (morning shift, mid shift or graveyard shift) To be considered for employment, all prospective applicants who meets the requirements as posted on the JVA may submit their resume through the CNMI DOL website or as follows. Submit an application to Mary Grace Bautista, Operations/Marketing Manager at Saipan International Airport Office between 08:00-17:00 Monday-Friday. Contact number: 670-234-8232 Email resume to Submit resume by mail to Budget Car Rental, PMB 699, Box 10001, Saipan MP 96950 Applications will be considered if submitted within the recruitment period. Previous employers will be contacted for verification. Applicants will be asked to demonstrate skill requirements of the job. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. All requirements stated in this job opportunity is applicable to both U.S. and foreign applicants. Interviews will be individually scheduled and conducted every Thursday from 8:00am to 10:00am As required by 20 CFR 655.423(f) THREE-FOURTHS GUARANTEE, The worker will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. As required by 20 CFR 655.423(j)(l), Employer will provide TRANSPORTATION AND SUBSISTENCE to the worker while traveling from the worker's origin to the place of employment as well as the return transportation and subsistence at the conclusion of the job opportunity except where the worker will not return due to subsequent employment or abandonment of employment.